Privacy Policy, Terms of Use & Cookies Policy

Last updated: Sept 22, 2026

Please read this page carefully. It explains how Atuuni Career Hub (“we”, “us”, “our”) collects and uses your information, the terms for using our website and services, and how we use cookies and similar technologies.

By using this website, booking a service, or submitting an inquiry, you agree to this Privacy Policy, Terms of Use, and Cookies Policy.

1. Who We Are

Atuuni Career Hub is a nonprofit organization supporting youth and women through career coaching, skills training, mentorship, and community programs in Canada and across Africa.

If you have questions about this page, you can contact us at:
• Email: flourishcareer@outlook.com
• Phone: 647-719-3383
• Address: 2099 Lawrence Ave West, Toronto/On, [Canada]

2. What This Page Covers

This page includes three parts:

• Privacy Policy – how we collect, use, and protect your personal information.
• Terms of Use – rules for using our website and services.
• Cookies & Tracking – how we use cookies and similar tools on this site.

You can scroll to read everything, or use the headings to jump to the section you need.


3. Privacy Policy

3.1 Information We Collect
We collect information when you:
• Fill out an inquiry, contact, or booking form.
• Book a session, event, or program.
• Subscribe to updates or newsletters.
• Create a member account or log in.
• Share feedback or a testimonial.

This may include:
• Name and contact details (email, phone number, address).
• Demographic details you choose to share (e.g., age range, location, pronouns).
• Employment, education, or business information relevant to your goals.
• Booking details (service selected, date/time preferences).
• Payment-related details (processed securely by our payment providers; we do not store full card details).
• Any other information you choose to share in free-text fields.

We also collect some information automatically when you visit our site, such as IP address, device type, browser type, pages visited, and how you interact with the site. This may be collected through cookies, analytics tools, and session-recording tools.

3.2 How We Use Your Information
We use your information to:
• Provide and manage our services, programs, and events.
• Respond to your inquiries and support requests.
• Process bookings, quotes, invoices, and payments.
• Manage your member account and preferences.
• Send confirmations, reminders, and important updates.
• Share relevant resources, newsletters, or opportunities (if you opt in).
• Improve our website, services, and user experience.
• Monitor site performance, security, and misuse.
• Comply with legal, regulatory, and reporting obligations.

3.3 Legal Bases
We only use your information when we have a valid reason, such as:
• Your consent.
• To perform a contract or service you requested.
• To comply with legal obligations.
• Our legitimate interest in running and improving our nonprofit services.

3.4 How We Share Your Information
We do not sell your personal information.

We may share your information with:
• Service providers and processors who help us run our website and services (e.g., Wix, payment processors, email and marketing tools, analytics providers, session-recording tools).
• Professional advisors (e.g., legal, accounting) when needed.
• Partners or funders in aggregated or anonymized form (for reporting and impact measurement).
• Authorities or regulators if required by law or to protect our rights, safety, or the safety of others.

3.5 International Transfers
Our website is hosted on Wix, which may store and process data in multiple locations around the world. By using our site and services, you understand that your information may be transferred to and processed in other countries, which may have different data protection laws than your home country.

3.6 How Long We Keep Your Information
We keep your personal information only as long as necessary to provide services, meet legal requirements, and understand our impact. When we no longer need it, we delete or anonymize it.

3.7 Your Rights
Depending on your location and applicable laws, you may have the right to:
• Access the personal information we hold about you.
• Correct or update inaccurate or incomplete information.
• Request deletion of your information (subject to legal obligations).
• Object to or restrict certain types of processing.
• Withdraw consent where we rely on your consent.
• Request a copy of your data in a portable format (where applicable).

To exercise these rights, contact us at [flourishcareer@outlook.com]. We may need to verify your identity before responding.

3.8 Children and Youth
Our services often support youth and young adults. Where required by law, we will seek consent from a parent/guardian for younger users, take extra care with sensitive information, and avoid collecting more data than necessary.

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4. Terms of Use

4.1 Acceptance of Terms
By accessing or using the Atuuni Career Hub website, booking a service, creating an account, or participating in our programs, you agree to these Terms of Use.

4.2 Our Services
We provide career coaching, skills training, workshops, programs, events, online resources, and community support. Services may be delivered online or in person, and may be free or paid.

4.3 Your Responsibilities
You agree to:
• Provide accurate and honest information.
• Use our site and services only for lawful purposes.
• Respect our staff, volunteers, and other participants.
• Not attempt to disrupt, damage, or misuse our website or systems.

If you create an account, you are responsible for keeping your login details secure and not sharing your account with others.

4.4 Bookings, Payments, and Cancellations
Some services, sessions, or events may require booking and/or payment through our website. Details about pricing, payment methods, and cancellation or rescheduling policies will be shown at the time of booking. By confirming a booking, you agree to those specific terms.

4.5 No Guaranteed Outcomes
Our coaching, training, and resources are designed to support your growth, but we cannot guarantee specific outcomes such as a particular job offer, admission to a program, or a specific income level. You remain responsible for your own decisions and actions.

4.6 Intellectual Property
Unless otherwise stated, all content on this website is owned or licensed by Atuuni Career Hub. You may view and read content for your personal, non-commercial use. You may not copy, reproduce, distribute, or modify our content without our written permission, except where clearly allowed.

4.7 Third-Party Tools and Links
We use third-party tools and apps (e.g., Wix, Wix Bookings, Wix Blog, analytics, social media integrations). We are not responsible for the availability, content, or policies of third-party sites. Your use of those tools is subject to their own terms and policies.

4.8 Limitation of Liability
To the fullest extent permitted by law, Atuuni Career Hub and its team will not be liable for indirect, incidental, or consequential damages, or loss of data, income, or opportunities arising from your use or inability to use our website or services.

4.9 Governing Law
These Terms of Use are governed by the laws of [your province/territory and country, e.g., Ontario, Canada], without regard to conflict of law principles.

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5. Cookies & Tracking Policy

5.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your actions and preferences over time. We also use similar technologies such as pixels, tags, and session-recording scripts.

5.2 How We Use Cookies and Tracking
On this website, cookies and tracking tools may be used to:
• Make the site work properly (essential cookies).
• Remember your preferences (e.g., language, login).
• Analyze how visitors use the site (analytics cookies).
• Improve our content, navigation, and services.
• Support marketing and outreach (e.g., Facebook Ads, Get Found on Google).
• Record anonymous sessions to understand user behavior (e.g., Twipla Session Recordings).

5.3 Types of Cookies We Use
• Essential cookies – required for the site to function (e.g., security, login, forms, bookings).
• Performance and analytics cookies – help us understand traffic, popular pages, and how visitors interact with the site.
• Functionality cookies – remember your choices and improve your experience.
• Marketing and social media cookies – help us reach people who may benefit from our services and measure the impact of our outreach.

5.4 Managing Your Cookie Preferences
You can manage cookies through your browser settings (block, delete, or limit cookies) and, where available, through any cookie banner or preferences tool on our site. Disabling some cookies may affect how the site functions.

5.5 Third-Party Cookies
Some cookies are placed by third parties, such as Wix and its integrated apps, analytics providers, and social media or advertising platforms. We do not control these cookies directly. You can review their privacy and cookie policies for more details.

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6. Changes to This Page

We may update this Privacy Policy, Terms of Use, and Cookies Policy from time to time. When we do, we will change the “Last updated” date at the top. Significant changes may also be highlighted on our website.

If you have any questions about this page, please contact us at [flourishcareer@outlook.com].